EARO
WARRANTY TERMS
Earo
products can give you a lifetime of enjoyment
if used correctly. Warranty covers materials and workmanship for
the period of one year after purchase date.
Warranty provided is
strictly for the reproduction components, such as
amplifier system and manufacturing faults of driver
unit. The enclosure carries no warranty
although claims in direct connection with purchase and
delivery may be covered by transport insurance.
Aside from manufacturing faults, which are extremely rare, the
drive unit is specifically NOT warranted. All drive units
will give ample audible warning when driven too hard.
As Earo speakers are precision instruments it is expected
that the user will also be attentive when such warnings
are heard.
Continuous and extended operation close to
the limits of drive units will eventually make a drive
unit fail. This is normally due to severe mechanical motion
combined with overheating. The results are easily identified
and are not covered by warranty.
The drive units are not protected by active or passive
components as such measures cannot be guaranteed to
not have detrimental effect on the audio quality.
The Warranty covers, with
exceptions
outlined, the actual materials and components and also
the labour if carried out at Earo headquarters, or
by authorized Earo service representative. Costs associated with a warranty
claim such as but not limited to, logistics is not covered.
What affects product life?
Temperature and humidity are factors that can affect
performance and life.
Temperature
High temperature
shortens life for all electronics and very low
temperatures can alter components specifications so
that they do not perform as designed.
Humidity
Earo
product use organic composites. High humidity is
detrimental and will permanently damage the units, regardless
if they are in operation or not. Use in non-environmentally
controlled tropical climate is discouraged.
Low humidity is generally not a problem, however rapid
changes can cause issues (condensation) affecting performance,
at least short term.
Treat you Earo speakers as you would any instrument
and they will perform as designed and provide you with
decades of quality listening. |
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